The following reviews have been submitted by past guests and reflect their genuine feedback. From time to time, we may fall short in our pursuit of 100% guest satisfaction, but we hope that our pro-active approach in dealing with customer feedback demonstrates our continuing drive to improve our guest experience.
3.0
29.08.2010
Amy, Celbridge
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Comments:
Response: Dear Amy,
Thank you very much for taking the time in rating the services we provide. We do hope to have the opportunity in welcoming you back in the not to distant future.
Kind Regards,
Patrick Carney,
General Manager.
5.0
28.08.2010
william, cork city
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Comments: it was our second time stay in the last 3 months and very much enjoyed will be staying there again thanks to all the staff
Response: Dear William,
Thank you very much for your kind feedback following your recent stay with us. I am delighted to see you enjoyed all aspects of your stay and we are looking forward to welcoming you back for a third time. I will pass on your kind coments to all of my team.
Kind Regards,
Patrick Carney,
General Manager
3.0
28.08.2010
sharon, new ross
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Comments:
Response: Dear Sharon,
Thank you very much for taking the time in completing our on line survey following your recent stay with us.We do hope to have the opportunity in welcoming you back in the future.
Kind Regards,
Patrick Carney,
General Manager.
4.0
22.08.2010
Gemma, Sheffield
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Comments: Nice place in the real centre of Dublin. Staff were very nice. Only inconvenience was a bit noisy at night coming from the main streets.
Response: Dear Gemma,
Thank you very much for your kind comments following your recent stay with us. I am delighted to see you enjoyed your stay with us. We do hope to have the opportunity in welcoming you back in the future as we can allocate your room to the back of the hotel away from any street noise.
Kind Regards,
Patrick Carney,
General Manager.
4.0
21.08.2010
Alexey, Moscow
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Comments:
Response: Dear Alexey,
Thank you very much for taking the time in rating the services we provide. We do hope to have the opportunity in welcoming you back on your next visit to Dublin.
Kind Regards,
Patrick Carney,
General Manager.
1.0
17.08.2010
John, Wakefield
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Comments: One of the reasons we booked the Days Inn was for internet access. Not having wireless internet service during our stay was very inconvenient - and could have caused us problems.
Response: Dear John,
Thank you for taking the time to send us your feedback following your recent stay with us. Please accept my apologies for the wireless internet access not in use . The reason is the company who provide this service need to install new software which will be in place in the next few days. I do hope this will not deter you from returning to us in the future and we look forward to welcoming you back in the not to distant fuutre.
Kind Regards,
Patrick Carney,
General Manager.
3.0
17.08.2010
Roderick, Seaford
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Comments: Our second stay at this conveniently located hotel. Clean and friendly. Would stay again.
Response: Dear Roderick,
Thank you for your kind comments following your recent stay with us. We were delighted to welcome you back for your second visit to us and look forward to seeing you again in the not to distant future.
Kind Regards ,
Patrick Carney,
General Manager.
3.0
16.08.2010
mary, Dungarvan
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Comments: good location. staff very obliging in parking the car. room small but OK for the price charged. Breakfast satisfactory. Overall good
Response: Dear Mary,
Thank you for taking the time to complete our on line survey. We very much appreciate your feedback and I am delighted to see you enjoyed all aspects of your stay. We do hope to have the opportunity to welcome you back in the future.
Kind Regards,
Patrick Carney,
General Manager.
5.0
14.08.2010
Ákos, Budapest
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Comments:
Response: Dear Akos,
Thank you for taking the time in completing our on line survey following your recent stay with us. We very much appreciate your ratings on the services we provide and we hope to have the opportunity to welcome you back on your next visit to Dublin.
Kind Regards,
Patrick Carney,
General Manager.
3.0
13.08.2010
LEOPOLDO ADOLFO, NAVALMORAL DE LA MATA
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Comments: We were happy in our holidays in Dublin and i think the hotel has a perfect location to know the city.
Response: Dear Leopoldo,
Thank you very much for your kind positive feedback. We are delighted to see you enjoyed your stay with us and your time in Dublin. We look forward to seeing you again in the not to distant future.
Kind Regards,
Patrick Carney,
General Manager.