REVIEWS
The following reviews have been submitted by past guests and reflect their genuine feedback. From time to time, we may fall short in our pursuit of 100% guest satisfaction, but we hope that our pro-active approach in dealing with customer feedback demonstrates our continuing drive to improve our guest experience.
05.03.2010
John , Figtree
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Very enjoyable stay. Staff were very friendly and breakfast was very nice. Rooms a little small but we only used them to sleep as we were outsight seeing. Overall I would highly recommend this hotel for it's location which is close to everything and for the way in which we were looked after by the staff who were all very friendly and made us feel welcome.
Dear John, Thank you very much for your feedback it is alaways nice to recieve positive feedback such as yours and I will share with all of my team. I am delighted to see you enjoyed all aspects of your stay with us. We pride ourselves on the services we provide to all of our guests.We do hope to welcome you back the next time you are visting Dublin. Kind Regards, Patrick Carney, General Manager
04.03.2010
David, Belfast
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Cleaning product used in the corridors very strong and off putting
Dear David, Thank you very much for your feedback following your recent stay with us. We hope to see you again in the not to distant future. Kind Regards, Patrick Carney, General Manager
02.03.2010
Michael, Clonskeagh
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Staff wew very friendly.They were very helpful. The only things that bothered me were the rooms were very small. I asked for a twin room for myself and my godson. to be honest the gap was so small between the twin beds it might as well have been a double. No room to seperate the beds. Rooms at the front of the hotel were noisey from the street cleaning and people shouting but overall value for money
Dear Michael, Thank you for taking the time to complete our guest survey following your recent stay with us.I will pass on your kind comments to all of my staff. We do hope to have the opportunity in welcoming you back in the future and we assure you we will allocte your room to the back of the hotel away from any street noise. Kind Regards, Patrick Carney, General Manger.
27.02.2010
paul, newtownabbey
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Give me a bigger fryup next time!!!!!!
Dear Paul, We very much appreciate your feedback following your recent stay. I am delighted to see yoiu enjoyed all aspects of your stay with us. We look forward to welcoming you back in the not to distant future. Kind Regards, Patrick Carney, General Manager.
26.02.2010
luis, es migjorn gran
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Dear Luis, Thank you for completing our guest survey. We hope to see you again the next time you are visting Dublin and to welcome you back to Days Inn, Talbot Street. Kind Regards, Patrick Carney, General Manager.
26.02.2010
lisa, millstreet
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Dear Lisa, Thank you very much for taking the time to complete our guest survey.I am delighted to see your ratings on the services we provide and we hope to welcome you back in the future. Kind Regards, Patrick Carney, General Manager.
24.02.2010
Sharon, Co Cavan
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
No hot water in room when we arrived & several tv stations not working. We were moved to a different room albeit smaller.Several tv stations not working even though specified in the accommodation folder in the room. Hair dryer did not work. Pressure in the shower very poor.
Dear Sharon, Thank you for taking the time in completing our guest survey. I do apolgise for the lack of hot water you experienced this has been addressed with the relevant department to ensure this does not reoccur in the future. I do hope your concerns with your recent stay will not deter you from returning to us in the future. We will ensure your return is an enjoyable and comfortable stay. Kind Regards, Patrick Carney, General Manager.
23.02.2010
Rachael, Doneraile
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Our shower in our room was not working it was stone cold so therefore we had to use another room downstairs which was an inconvieniance. but overall would stay there again.:)
Dear Rachael, Thank you for taking the time to send your feedback following your recent stay.I do apolgise for the inconvenience you experienced with the lack of hot water and I have addressed this with my maintenance department to ensure there is no recourrence in the future.I am delighted to hear you will stay again and we hope to have the oppoertunity in welcoming you back in the not to distant future. Kind Regards, Patrick Carney, General Manager.
22.02.2010
lorna, limerick
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
rooms very small
Dear Lorna, Thank you for taking the time to complete our guest on line survey.We hope to have the opportunity in welcoming you back in the future and we do also have larger rooms on the fourh floor. Kind Regards, Patrick Carney, General Manager.
21.02.2010
Sameer, Birmingham
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Funny loud alarm went off in middle of the night
Dear Sameer, Thank you for completing our survey following your recent stay with us. I do hope the alarm incident did not deter you from enjoying your stay with us. We hope to have the opportunity in welcoming you back in the future. Kind Regards, Patrick Carney, General Manager.
